We are here to help.

How can we help?

For account access, invitation codes, playback problems, privacy questions, or general support, email hello@robactis.com.

We typically respond within one business day.

Include these details

• The email address connected to your invitation.
• The name of the organization or private room.
• What happened and what you expected to happen.
• Your device and operating system, when relevant.

Please do not send passwords, payment card numbers, medical records, or other highly sensitive information by email.

Accessibility support

If a disability or assistive technology is making any part of the experience difficult to use, tell us what you are trying to accomplish. We will work with you to provide assistance or an accessible alternative.

Privacy requests

Requests to access, correct, or delete personal information may also be sent to hello@robactis.com. We may need to verify your identity.