Privacy Policy

Built on trust

BrandStudio RX respects your privacy. This policy explains how BrandStudio RX and The Signal RX collect, use, disclose, retain, and protect information when you use our websites, applications, private listening rooms, audio experiences, and related services.

We do not sell your personal information.

Information we collect

We may collect information you provide directly, including your name, email address, phone number, organization, account information, support requests, messages, uploaded files, audio, text, acknowledgements, and other content you choose to provide.

We may also collect technical information such as device and browser type, IP address, approximate region, app or page activity, playback events, diagnostic logs, and security events needed to operate and improve the service.

Information we receive from organizations

Organizations may provide information about employees, contractors, patients, students, members, clients, or other authorized recipients so they can receive a private communication. The organization controls the purpose of that communication and is responsible for having an appropriate legal basis and any required permissions.

How we use information

• Provide, personalize, secure, and support our services.
• Deliver private audio briefings, messages, reports, courses, and related experiences.
• Authenticate users, manage invitations, and maintain access controls.
• Track delivery, playback, completion, or acknowledgement when an organization enables those features.
• Respond to questions and communicate important service notices.
• Improve reliability, accessibility, safety, and user experience.
• Meet legal obligations and prevent fraud, abuse, or security incidents.

Information shared with customers

When you access content provided by an organization, that organization may receive limited activity information, such as whether an invitation was delivered, whether content was opened or completed, and whether a required acknowledgement was submitted. We do not provide an organization with unrelated activity from other private rooms.

Service providers and disclosure

We may use service providers for hosting, storage, authentication, communications, analytics, payments, audio processing, and security. They may process information only as needed to perform services for us and under appropriate contractual restrictions. We may also disclose information when required by law, to protect rights or safety, during a business transaction, or with your direction or consent.

AI-assisted features

Some features may use artificial intelligence to help analyze, summarize, transform, or generate content. We use these tools to assist the service, not to make high-impact decisions about employment, credit, housing, healthcare eligibility, or legal rights. Customers remain responsible for reviewing content and using it appropriately.

Audio and communication content

Audio, transcripts, uploaded documents, and messages may contain personal or confidential information. We process this content to provide the requested experience. Customers should not upload information they are not authorized to use or share.

Cookies and analytics

Our websites may use essential cookies and limited analytics to remember preferences, protect sessions, understand site performance, and improve the experience. Where required, we will provide choices regarding non-essential technologies.

Data retention

We retain information only as long as reasonably necessary to provide the service, maintain records, comply with legal obligations, resolve disputes, and protect the platform. Retention periods vary based on the type of information, customer instructions, and legal requirements.

Security

We use administrative, technical, and organizational safeguards designed to protect information. No system can guarantee absolute security, but we treat access control, secure storage, monitoring, and responsible data handling as core priorities.

Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of certain uses of your personal information. You may also have the right to appeal a decision or withdraw consent where consent is the basis for processing. Contact us to make a request. We may need to verify your identity before responding.

International data transfers

Information may be processed in the United States and other countries where our service providers operate. When required, we use appropriate safeguards for international transfers.

Children's privacy

The service is designed primarily for organizations and is not directed to children for independent consumer use. Schools, healthcare providers, nonprofits, and other organizations may use the service to communicate appropriately with minors. Those organizations are responsible for obtaining any parental or guardian permission required by law. We do not knowingly collect personal information directly from a child without appropriate authorization.

Accessibility

We strive to make our website and services accessible. If you experience difficulty accessing any part of BrandStudio RX or The Signal RX, contact us at hello@robactis.com so we can assist you.

Changes to this policy

We may update this policy as our services evolve. We will post the revised policy with a new effective date and provide additional notice when legally required.

Contact us

The Signal RX
A product of BrandStudio RX
Gilbert, Arizona, USA
hello@robactis.com